If your issue is not a full keyboard lock but that your Ctrl + Shift keys aren’t working, you’ll want to follow our guide on Sticky Keys. That should cover the most common keyboard issues, but if it’s still not working you may have a keyboard shortcut that enables a key delay or some kind of hardware issue. Change the toggle to off to disable it, or on if you want to disable the keyboard in Windows 10. If it’s enabled, as well as “Turn on slow keys…”, it’s likely your issue. Look for the option that says “Use Filter Keys”. In the Settings sidebar, look for the “Interaction” heading and click on “Keyboard” underneath it. Press the “Start” button, then click the settings cog, above the power button. You may also experience a ticking noise when you press buttons. This setting makes your keyboard wait for up to 20 seconds after a key is pressed before it accepts input. Navigate to the 'Advanced' tab by pressing the right arrow key. When the message appears, hold down the appropriate key to enter the BIOS screen. If your keyboard is still frozen it’s possible someone has enabled slow keys on your PC. Look for the notation at the bottom instructing you to 'Press the XX key to enter system BIOS.' In most Dell laptops, this will be noted as the 'F2' key, but this may differ on your system.
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